DVD GREMLIN

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WALLY - Aug 10, 2010 at 07:54 AM
Blocked Profile - Aug 10, 2010 at 10:44 AM

I HAVE A HP PAVILLION DV4000 I JUST INSTALLED WINDOWS 7 ULTIMATE NOW THE DVD PLAYER WILL NOT WORK IT KEEPS PROMPTING ME TO INSERT DISC WHEN I DOUBLE CLICK THE DVD ICON IN MY COMPUTER THE TRAY POPS OPENS /NO DISC IN DRIVE?? DEVICE MANAGER REPORTS [THIS DEVICE IS WORKING PROPERLY]

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1 response

Answer 1 / 1

Blocked Profile
Aug 10, 2010 at 10:44 AM

Hi there,

You will get the troubleshooting instructions for the mentioned issue on link below form official Microsoft support website:

https://support.microsoft.com/en-us/help/894730

Thanks

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