DVD WRITER PROBLEM

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UZAIR ansari Posts 5 Registration date Friday September 24, 2010 Status Member Last seen July 14, 2013 - Jul 14, 2013 at 05:16 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 14, 2013 at 08:07 AM
i am using window 7 o.p. my dvd writer not play any cd/dvd but in dvd drive properties its shows this device is working properly . plz help anybody........
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 14, 2013 at 08:07 AM
Hello,

Try this 1

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the below

link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck
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