Phone is infected by virus

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birk
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Registration date
Tuesday April 12, 2016
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April 12, 2016
- Apr 12, 2016 at 04:40 AM
JONDZ
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Tuesday February 9, 2016
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July 18, 2016
- Apr 12, 2016 at 09:57 AM
hello;
I am having samsung gt-s7562 phone. It is being now infected with gunpowder and other viruses.And also it is getting very slow.I tried to scan it using CM and with other antivirus apps.bug reports are appearing repeatdly.
would you help me to fix this problem.
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JONDZ
Posts
55
Registration date
Tuesday February 9, 2016
Status
Member
Last seen
July 18, 2016
6
Apr 12, 2016 at 09:57 AM
Hi,
If anti virus apps are not helping you out to remove viruses, you can try this below method...
Factory Data reset
1. Open Settings. 2. Select Storage. 3. Tap format SD card. 4. Now go back to settings. 5. Select Backup and Reset. 6. Tap Factory Data Reset.

This is the best way to deal with viruses because it will surely delete all viruses. You don`t need to backup your phone because backing up data will only back up the virus.
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