Phone is infected by virus

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birk Posts 1 Registration date Tuesday April 12, 2016 Status Member Last seen April 12, 2016 - Apr 12, 2016 at 04:40 AM
JONDZ Posts 52 Registration date Tuesday February 9, 2016 Status Member Last seen July 18, 2016 - Apr 12, 2016 at 09:57 AM
hello;
I am having samsung gt-s7562 phone. It is being now infected with gunpowder and other viruses.And also it is getting very slow.I tried to scan it using CM and with other antivirus apps.bug reports are appearing repeatdly.
would you help me to fix this problem.
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1 response

JONDZ Posts 52 Registration date Tuesday February 9, 2016 Status Member Last seen July 18, 2016 6
Apr 12, 2016 at 09:57 AM
Hi,
If anti virus apps are not helping you out to remove viruses, you can try this below method...
Factory Data reset
1. Open Settings. 2. Select Storage. 3. Tap format SD card. 4. Now go back to settings. 5. Select Backup and Reset. 6. Tap Factory Data Reset.

This is the best way to deal with viruses because it will surely delete all viruses. You don`t need to backup your phone because backing up data will only back up the virus.
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