Sprint requires customers to use a PIN (personal identification number) for account security. The PIN is 6-10 characters and allows Sprint to confirm customer identification. It’s required each time you call the Sprint hotline or visit a store location. This article will explain how to reset your PIN online.
To reset your Sprint PIN, go to the Sprint website and select My Sprint. Enter your login credentials, and select Submit.
Find the Profile and Security section, and then, scroll down to Security information. Here, you can update your PIN as well as your security question and answer. To apply your changes, click Save.
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