Nokia 5

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Trompies - Jun 18, 2021 at 08:44 AM
HelpiOS Posts 12843 Registration date Friday October 30, 2015 Status Moderator Last seen October 5, 2022 - Jun 18, 2021 at 11:41 AM
Hello,
Why does my phone switch off when I insert Sim card


System Configuration: Android / Chrome 91.0.4472.101

1 reply

HelpiOS Posts 12843 Registration date Friday October 30, 2015 Status Moderator Last seen October 5, 2022 1,830
Updated on Jun 18, 2021 at 11:41 AM
Hi,

It is not advisable to insert or remove a SIM card when the phone is on. Turn off the device, then you can insert the SIM card.
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