Trying to reinstall

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blinks - Feb 18, 2010 at 04:04 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 18, 2010 at 04:54 PM
Hello,
i meant by trying to re-install.
it shuts down automatically.
i think it is a boot virus.
it started immidietly my internet went off.
and several downloads where made by my girlfriend without having the machine scanned.
it then started going off pomptly everytime i watched a movie and try to do something else.
i then tried to re-install the operating system xp.
it wont allow me to do so.
it goes off in the middle of the reinstalation process.
thanks.

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Feb 18, 2010 at 04:54 PM
Hello Blinks,

In order for me and others to help you best, we would need more information. I am inclined to believe that this is not a Windows problem but a virus problem.

Could you please dowload, install and run Hyjackthis. On the main page, please request a scan and a log. Once the scan is over the log will open. Please copy the log and post it here.

The log will give us a snap picture of the processes as well as the registry keys which are susceptible to hide a virus and perhaps enable us to identify the virus for the best eradication medication.

You can dowload Hyjackthis from our site:

http://free.antivirus.com/hijackthis/

Best regards
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