dvd R/RW drive unable to see commercial dvds Closed

Question

Hello, 
Mydvd R/RW drive unable to see commercial dvds. Sees CDs and older DVDs and ripped DVDs fine-but newer commercial dvds, it dosen't even recognize as in the drive-no errors or anything. It will attempt to read and I can hear the drive making a stuttering sound, then nothing.
Any ideas?

Configuration: Windows XP / Internet Explorer 8.0

ash_perez01 · Answer

Dear Sir, 

It could in fact be coming from its lens. Please have it cleaned in order to get the problem fixed.

Thanks in advance.

Dvd R/RW drive unable to see commercial dvds

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