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Just purchased a SAMSUNG UE 40ES8570 LED 3D

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Dore Gormezano Posts 2 Registration date Saturday August 18, 2012 Status Member Last seen August 19, 2012 - Aug 18, 2012 at 08:56 AM
 Dore - Aug 20, 2012 at 12:41 PM
Hello,
I plug in my head sets but can not get sound for others watching TV. Can anyone help, please. No answer in instructions.
Dore

I made an error in the model number. It is UE-40es6570Led-3d




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3 responses

Answer 1 / 3
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Aug 18, 2012 at 04:18 PM
What type computer is connected to the TV (mac or PC)?

If you are using a HDMI cable then you must activate the sound processor on the video card for a PC. Macs may have a similar procedure.

Good Luck
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Dore Gormezano Posts 2 Registration date Saturday August 18, 2012 Status Member Last seen August 19, 2012
Aug 19, 2012 at 11:28 AM
I am not trying to connect a PC. I am just plugging in the ear head sets and they work fine. I can not seem to be able to get the sound for anyone else who wishes to also watch TV.
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Answer 2 / 3
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Aug 19, 2012 at 02:11 PM
When you plug-in the headset the TV disconnects the speakers.
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Answer 3 / 3
Dore
Aug 20, 2012 at 12:40 PM
yes, that is what seems to happen.
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Dore
Aug 20, 2012 at 12:41 PM
Any solution to having head & speakers on at same time?
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