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HP printer printout problem

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gracicarlo Posts 1 Registration date Thursday December 12, 2013 Status Member Last seen December 12, 2013 - Dec 12, 2013 at 07:58 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 12, 2013 at 08:30 AM
Hi , I have an HP printer model hp psc 1215, as per lately it refuses to obey the command print...no sound no red lights on, it seems as it has not received any impulse fro the keyboard or mouse, can you help? Thanks - C,Tucci
Carlo Tucci
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 12, 2013 at 08:30 AM
Hello,

Try this 1

1) Click on the below hyperlink "Troubleshooting" and follow the instructions.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&dlc=en&lc=en&product=412187#N93

2) If the problem still exists then completely uninstall the printer application

software, click on the below link "Download" and follow the instructions.

Download

Select your "Operating System" from the drop-down menu and click on "Next".

Now download the "Driver\Software" and install it.

Good Luck
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