Having to take battery out to reboot!

Closed
Tiredtoes Posts 6 Registration date Saturday June 21, 2014 Status Member Last seen June 23, 2014 - Jun 21, 2014 at 02:05 PM
Tiredtoes Posts 6 Registration date Saturday June 21, 2014 Status Member Last seen June 23, 2014 - Jun 22, 2014 at 03:14 PM
Really annoying,I have to take out my Blackberry Curve 9370 battery every few days to reboot because everything freezes.This doesn't seem to be part of the 21st Century! It's about 18 months old, and has been life this since I first had it.Blackberry Advice just tell me to take the battery out whenever it happens!

2 responses

Blocked Profile
Jun 21, 2014 at 08:30 PM
Hello,

can you download the latest Blackberry Desktop Manager to your computer, plug in your device and check to see it is running the latest software.
0
Tiredtoes Posts 6 Registration date Saturday June 21, 2014 Status Member Last seen June 23, 2014 2
Jun 22, 2014 at 03:14 PM
Thank you for replying,I appreciate it.Strangely enough, my computer literate brighter also had this problem with her own Blackberry.I have had to ask another question on this forum, in that I can't use my laptop at the moment, but as soon as it's worked out then I'll try your advice.I do understand that there's far more of a chance that this problem that this ifs all due to something that I'm not doing, and I'll blame my aging brain. Best wishes,& thanks again.
0