Resetting Epson R240 [Solved/Closed]

TomUK - Mar 13, 2017 at 11:05 AM - Latest reply: Ambucias 55508 Posts Monday February 1, 2010Registration dateModeratorStatus October 15, 2018 Last seen
- Mar 13, 2017 at 04:53 PM
I downloaded sscserve.exe.
Ink monitor displays. But when resetting is accessed, I get 'unsupported chip' in window. Does this mean that Epson Stylus Photo R240 is not able to be reset?
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TomUK 1 Posts Monday March 13, 2017Registration date March 13, 2017 Last seen - Updated by TomUK on 13/03/17 at 12:37 PM
0
Thank you
Further to this re-set problem I posted. I've found that clicking on the SSC icon on my desktop opens the window showing ink levels, configuration tab shows my printer model, but the reset tab shows 'unsupported chip'.
HOWEVER - there is another SSC icon in the bottom task bar - when I right click this, all the options are displayed in a small menu window.
I chose 'Protection Counter' clicked 'Reset counter' in the sub menu. Then I clicked 'Show current value'. It showed zero.
Sent a page to the printer. The error message on my computer had disappeared and the W-01 message did not appear in the printer's window. Don't know how it worked, but it seems to be solved.
My oldish PC is operating on Windows XP.
Ambucias 55508 Posts Monday February 1, 2010Registration dateModeratorStatus October 15, 2018 Last seen - Mar 13, 2017 at 04:53 PM
Thank you for letting us know.

Good work and good luck.