Resetting Epson R240
Solved/Closed
TomUK
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Mar 13, 2017 at 11:05 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 13, 2017 at 04:53 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 13, 2017 at 04:53 PM
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1 response
TomUK
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Registration date
Monday March 13, 2017
Status
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March 13, 2017
Updated by TomUK on 13/03/17 at 12:37 PM
Updated by TomUK on 13/03/17 at 12:37 PM
Further to this re-set problem I posted. I've found that clicking on the SSC icon on my desktop opens the window showing ink levels, configuration tab shows my printer model, but the reset tab shows 'unsupported chip'.
HOWEVER - there is another SSC icon in the bottom task bar - when I right click this, all the options are displayed in a small menu window.
I chose 'Protection Counter' clicked 'Reset counter' in the sub menu. Then I clicked 'Show current value'. It showed zero.
Sent a page to the printer. The error message on my computer had disappeared and the W-01 message did not appear in the printer's window. Don't know how it worked, but it seems to be solved.
My oldish PC is operating on Windows XP.
HOWEVER - there is another SSC icon in the bottom task bar - when I right click this, all the options are displayed in a small menu window.
I chose 'Protection Counter' clicked 'Reset counter' in the sub menu. Then I clicked 'Show current value'. It showed zero.
Sent a page to the printer. The error message on my computer had disappeared and the W-01 message did not appear in the printer's window. Don't know how it worked, but it seems to be solved.
My oldish PC is operating on Windows XP.
Mar 13, 2017 at 04:53 PM
Good work and good luck.