Resetting Epson R240 [Solved/Closed]

Report
-
Posts
48725
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 23, 2020
-
I downloaded sscserve.exe.
Ink monitor displays. But when resetting is accessed, I get 'unsupported chip' in window. Does this mean that Epson Stylus Photo R240 is not able to be reset?

1 reply

Posts
1
Registration date
Monday March 13, 2017
Status
Member
Last seen
March 13, 2017

Further to this re-set problem I posted. I've found that clicking on the SSC icon on my desktop opens the window showing ink levels, configuration tab shows my printer model, but the reset tab shows 'unsupported chip'.
HOWEVER - there is another SSC icon in the bottom task bar - when I right click this, all the options are displayed in a small menu window.
I chose 'Protection Counter' clicked 'Reset counter' in the sub menu. Then I clicked 'Show current value'. It showed zero.
Sent a page to the printer. The error message on my computer had disappeared and the W-01 message did not appear in the printer's window. Don't know how it worked, but it seems to be solved.
My oldish PC is operating on Windows XP.
Posts
48725
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 23, 2020
15,156
Thank you for letting us know.

Good work and good luck.