Can someone help me fix my computer please

Help - Nov 9, 2017 at 12:57 PM - Latest reply:  Help
- Nov 9, 2017 at 01:49 PM
I done exactly what I'm suppose to and the recovery screen says recovery of factory default software but it was stuck on that screen for weeks and I just tried to redo hopefully it doesn't get stuck again. If it does is there anything else I can do?

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xpcman 19100 Posts Wednesday October 8, 2008Registration dateModeratorStatus July 16, 2018 Last seen - Nov 9, 2017 at 01:37 PM
Thank you
Factory recovery can't help if you have a hardware problem.

Can you give details like the make and model laptop and the version of Windows?
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Thank you
It was working before I done this just extremely slow it's Window's 7. It says Toshiba Harman/Kardon and has Satellite. It has a Windows 7 sticker and Intel Core i5 sticker and a energy star sticker but that's all I know
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