Can someone help me fix my computer please

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Help - Nov 9, 2017 at 12:57 PM
 Help - Nov 9, 2017 at 01:49 PM
Hello,
I done exactly what I'm suppose to and the recovery screen says recovery of factory default software but it was stuck on that screen for weeks and I just tried to redo hopefully it doesn't get stuck again. If it does is there anything else I can do?


2 replies

xpcman
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Nov 9, 2017 at 01:37 PM
Factory recovery can't help if you have a hardware problem.

Can you give details like the make and model laptop and the version of Windows?
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It was working before I done this just extremely slow it's Window's 7. It says Toshiba Harman/Kardon and has Satellite. It has a Windows 7 sticker and Intel Core i5 sticker and a energy star sticker but that's all I know
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