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Samsung TV stuck in cable mode

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Wednesday January 30, 2019
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January 30, 2019
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Model code: t - g a p a k u c - 1030.0. I followed your instructions to reset my Samsung TV and now it is stuck in cable mode. The channel and network button can't be selected in the menu, help!
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Thank you
What instruction was that? We need to know so we can see what it said.
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