Mute banner will not go off on my smart Samsung tv
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Bobm54
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Feb 3, 2022 at 12:52 AM
HelpiOS Posts 15219 Registration date Friday October 30, 2015 Status Moderator Last seen September 21, 2025 - Feb 4, 2022 at 10:10 AM
HelpiOS Posts 15219 Registration date Friday October 30, 2015 Status Moderator Last seen September 21, 2025 - Feb 4, 2022 at 10:10 AM
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1 response
HelpiOS
Posts
15219
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
September 21, 2025
1,878
Feb 4, 2022 at 10:10 AM
Feb 4, 2022 at 10:10 AM
Hi,
Does your Samsung TV is actually connected to external speakers?
If so, go to Settings > Sound > Speaker Settings and set the option to use your external sound system and make sure the TV's internal speakers are disabled.
If this is not the case, check if your TV is not in demo mode. Go to Settings > General > System Manager > Usage Mode and select Home mode.
If the settings don't match, you may find similar options for your TV. Otherwise, please confirm your Samsung TV's model.
Good luck
Does your Samsung TV is actually connected to external speakers?
If so, go to Settings > Sound > Speaker Settings and set the option to use your external sound system and make sure the TV's internal speakers are disabled.
If this is not the case, check if your TV is not in demo mode. Go to Settings > General > System Manager > Usage Mode and select Home mode.
If the settings don't match, you may find similar options for your TV. Otherwise, please confirm your Samsung TV's model.
Good luck
