Selective quarantining

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Sebastian42 Posts 63 Registration date Tuesday March 30, 2010 Status Member Last seen May 2, 2024 - Updated on Mar 24, 2023 at 05:48 AM
HelpiOS Posts 14323 Registration date Friday October 30, 2015 Status Moderator Last seen May 4, 2024 - Mar 23, 2023 at 08:52 AM

Hello, I like the widget in IObit's Advanced System Care which shows CPU and RAM usage, but Mbam wants to quarantine all Advanced System Care files and registry keys; Is there a way of selecting out the entry for the widget so as NOT to quarantine it ? I tried leaving unquarantined, all the items that referred to monitor - but the widget still disappeared.

Windows / Firefox 110.0

3 responses

HelpiOS Posts 14323 Registration date Friday October 30, 2015 Status Moderator Last seen May 4, 2024 1,885
Mar 11, 2023 at 06:48 PM

Hi,

Try adding Advanced System Care to the exclusion list so that Malwarebytes will ignore it. Go to Detection History > Allow List > Add > Allow a file or folder.

Click Select a folder and choose the Advanced System Care / IObit folders that are located in C:\Program Files and also in C:\Program Data.

Exclude the folders from detection as malware or PUP only.


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Sebastian42 Posts 63 Registration date Tuesday March 30, 2010 Status Member Last seen May 2, 2024 3
Mar 11, 2023 at 06:56 PM

The point is that there a NUMEROUS entries for Advanced System Care which Mbam objects to - possibly ALL of them.

It is ONLY the entries for the widget which I want to spare from quarantine - but how to know which that is ?

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HelpiOS Posts 14323 Registration date Friday October 30, 2015 Status Moderator Last seen May 4, 2024 1,885
Mar 16, 2023 at 09:55 AM

Hi,

After some tests, I found the entries to whitelist so that the Performance Monitor widget will continue to work. Whitelist the following:

  • C:\Program Files\IObit\Advanced SystemCare\ASCTray.exe
  • C:\Program Files\IObit\Advanced SystemCare\HardwareLib.dll
  • C:\Program Files\IObit\Advanced SystemCare\Monitor.exe

In Task Scheduler, check that there's a task for ASC_PerformanceMonitor. If not, create a new task that start a program "C:\Program Files\IObit\Advanced SystemCare\Monitor.exe" /Task​​​​​​​ at log on.


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Sebastian42 Posts 63 Registration date Tuesday March 30, 2010 Status Member Last seen May 2, 2024 3
Mar 17, 2023 at 11:15 AM

For now, I will thank you for your effort.

When I get time, I will try it and report back about the success (or lack of it...)

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HelpiOS Posts 14323 Registration date Friday October 30, 2015 Status Moderator Last seen May 4, 2024 1,885 > Sebastian42 Posts 63 Registration date Tuesday March 30, 2010 Status Member Last seen May 2, 2024
Mar 17, 2023 at 03:33 PM

Ok

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Sebastian42 Posts 63 Registration date Tuesday March 30, 2010 Status Member Last seen May 2, 2024 3
Mar 22, 2023 at 09:08 AM

I managed to whitelist the three files, but Task Scheduler opened with the statement that "The selected task "ASC_PerformanceMonitor" no longer exists." Then when I tried to create a task, 'location' would not allow me to enter the path.

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HelpiOS Posts 14323 Registration date Friday October 30, 2015 Status Moderator Last seen May 4, 2024 1,885
Mar 23, 2023 at 08:52 AM

I couldn't reproduce the issue. I suggest you go to C:\Windows\System32\Tasks then delete ASC_PerformanceMonitor if you find it there.

After that, recreate the task. You can also enter the parameters like this:

  • Program/script: C:\Program Files\IObit\Advanced SystemCare\Monitor.exe
  • Add arguments: /Task

If you still can't create the task, reinstall Advanced SystemCare - it will recreate it automatically.

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