HelpiOS Posts 13528 Registration date Friday October 30, 2015 Status Moderator Last seen June 7, 2023 - Mar 23, 2023 at 08:52 AM
Mar 11, 2023 at 06:48 PM
Try adding Advanced System Care to the exclusion list so that Malwarebytes will ignore it. Go to Detection History > Allow List > Add > Allow a file or folder.
Click Select a folder and choose the Advanced System Care / IObit folders that are located in C:\Program Files and also in C:\Program Data.
Exclude the folders from detection as malware or PUP only.
Mar 16, 2023 at 09:55 AM
After some tests, I found the entries to whitelist so that the Performance Monitor widget will continue to work. Whitelist the following:
- C:\Program Files\IObit\Advanced SystemCare\ASCTray.exe
- C:\Program Files\IObit\Advanced SystemCare\HardwareLib.dll
- C:\Program Files\IObit\Advanced SystemCare\Monitor.exe
In Task Scheduler, check that there's a task for ASC_PerformanceMonitor. If not, create a new task that start a program "C:\Program Files\IObit\Advanced SystemCare\Monitor.exe" /Task at log on.
Mar 17, 2023 at 11:15 AM
For now, I will thank you for your effort.
When I get time, I will try it and report back about the success (or lack of it...)
Mar 17, 2023 at 03:33 PM
Mar 22, 2023 at 09:08 AM
I managed to whitelist the three files, but Task Scheduler opened with the statement that "The selected task "ASC_PerformanceMonitor" no longer exists." Then when I tried to create a task, 'location' would not allow me to enter the path.
Mar 23, 2023 at 08:52 AM
I couldn't reproduce the issue. I suggest you go to C:\Windows\System32\Tasks then delete ASC_PerformanceMonitor if you find it there.
After that, recreate the task. You can also enter the parameters like this:
- Program/script: C:\Program Files\IObit\Advanced SystemCare\Monitor.exe
- Add arguments: /Task
If you still can't create the task, reinstall Advanced SystemCare - it will recreate it automatically.
Mar 11, 2023 at 06:56 PM
The point is that there a NUMEROUS entries for Advanced System Care which Mbam objects to - possibly ALL of them.
It is ONLY the entries for the widget which I want to spare from quarantine - but how to know which that is ?