For some reason Spotify on my phone won't load

dimi - Updated on Feb 28, 2024 at 08:19 AM
HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 - Feb 28, 2024 at 04:14 PM

Hi, any time i click on spoty my phone crashes and i have to restart my phone to use it but it still wont load i dont know why

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1 response

HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 1,891
Feb 28, 2024 at 04:14 PM

Hi,

First of all, check you internet connection - you can try switching from mobile data to WiFi (or vice versa) to see if that helps. Make sure your iPhone and Spotify are up to date. Restart also your iPhone.

If the problem persists, try reinstalling Spotify. As the last resort, reset your network settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

Good luck


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