Cant see video

Closed

rob - Oct 9, 2009 at 11:01 AM
Blocked Profile - Oct 17, 2009 at 12:03 AM

Hello,
i have put a video from my sony ericsson k800i onto my pc the pc put the video to quicktime, then i put it onto windows movie maker i can here the sound but the video is black screen or just blank. Ant help plz thanks

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2 responses

Answer 1 / 2

Blocked Profile
Oct 10, 2009 at 07:01 AM

Dear Rob,

The format of the video is not compatible to be played

on the application that you use on your personal

computer. Please try converting it in the required

format.

Thank you.

rob
Oct 15, 2009 at 10:02 AM

what format please

Answer 2 / 2

Blocked Profile
Oct 17, 2009 at 12:03 AM

Dear Sir,

The required format is .mov and this is the format

in which you must convert your videos.

Thanks.

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