cd/w does not open Closed

Question

Hello,
I have an older hp pavillion 762 n,dated 2002 and all of a sudden the cd/w does not open but there is power to the unit,can anyone help me out?  The cd/w is in the computer as hardware,no disc is in the unit.

iveal · Answer

Dear Ed,

All cd/w drives have an expected lifetime and perhaps this is why it is not functioning properly. 

This is actually a hardware problem and changing it will fix the problem.

Thanks in advance.

Cd/w does not open

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