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Cd/w does not open

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ed - Oct 25, 2009 at 06:59 PM
 Blocked Profile - Oct 31, 2009 at 05:07 AM
Hello,
I have an older hp pavillion 762 n,dated 2002 and all of a sudden the cd/w does not open but there is power to the unit,can anyone help me out? The cd/w is in the computer as hardware,no disc is in the unit.

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Blocked Profile
Oct 31, 2009 at 05:07 AM
Dear Ed,

All cd/w drives have an expected lifetime and perhaps this is why it is not functioning properly.

This is actually a hardware problem and changing it will fix the problem.

Thanks in advance.
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