OK I HAVE A HP WINDOWS VISTA. EVERYTIME I TRY TO LOG INTO MY ADMINISTRATIVE USER ACCOUNT IT WON'T LET ME GO ON. I ALSO HAVE A GUEST ACCOUNT AND IT LETS ME GO ON. BUT I ALSO HAVE ANOTHER PROBLEM. MY INTERNET WON'T POP UP ALL MY WIRES ARE IN AND MY BILL IS ALREADY PAID BUT I CAN'T GET THE INTERNET TO WORK. CAN ANYONE TELL ME WHY IS THAT? THANK YOU VERY MUCH!