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Reviews about SmarterTrack

Ze Para Posts 22983 Registration date Monday April 28, 2008 Status Member Last seen July 19, 2012 - Jul 15, 2009 at 08:44 AM
 Anonymous User - Jul 17, 2009 at 02:23 PM
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https://ccm.net/download/download-4950-...
Anonymous User
Jul 17, 2009 at 02:23 PM
Main Points All in one app--Ticketing, Live Chat, WhosOn, Reporting, KB, and portal together. You can search and report across all of them.
Weak Infos You have to by small blocks of agents. I will still use it, but would be better if I could buy a single agent at a time.
Anonymous User
Jul 17, 2009 at 02:23 PM
Main Points All in one app--Ticketing, Live Chat, WhosOn, Reporting, KB, and portal together. You can search and report across all of them.
Weak Infos You have to by small blocks of agents. I will still use it, but would be better if I could buy a single agent at a time.
Ze Para Posts 22983 Registration date Monday April 28, 2008 Status Member Last seen July 19, 2012
Jul 15, 2009 at 08:44 AM
Main Points It is very useful for improving customer service.