Itunes cannot connect to the itunes store

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lennycoolbreeze Posts 1 Registration date Monday June 7, 2010 Status Member Last seen June 7, 2010 - Jun 7, 2010 at 05:42 PM
 Blocked Profile - Jun 8, 2010 at 05:07 AM
Hello everyone.
I can not connect to the itunes store. I've tried all the fixes relayed here in the forum and nothing helps. My laptop is running windows vista and here is my connectivity diagnostic:

Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
TOSHIBA Satellite L355D
iTunes 9.1.1.12
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.1.3
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.1.2 (214.3)



Current user is an administrator.
The current local date and time is 2010-06-07 17:08:44.
iTunes is not running in safe mode.

Video Display Information

ATI Technologies Inc., ATI Radeon 3100 Graphics


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 9.1.1.12 is currently running.
iTunesHelper 9.1.1.12 is currently running.
Apple Mobile Device service 3.0.1.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {F191D1D2-8586-49ED-83D4-2DBD7633209E}
Description: Realtek RTL8102/8103 Family PCI-E FE NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969

Lease Expires: Wed Dec 31 18:00:00 1969

DNS Servers:

Adapter Name: {B19879ED-EB14-4C56-A4F1-6378E911A908}
Description: Atheros AR5007EG Wireless Network Adapter
IP Address: 192.168.1.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Jun 07 16:16:42 2010

Lease Expires: Tue Jun 08 16:16:42 2010

DNS Servers: 68.105.28.11
68.105.28.11
68.105.29.11
68.105.28.12

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.



Any help would be greatly appreciated!

thanks,
lennycoolbreeze
Related:

1 response

Blocked Profile
Jun 8, 2010 at 05:07 AM
Dear Sir,

Please get the probled fixed through the below instructions.

https://ccm.net/faq/6875-itunes-unable-to-connect-to-itunes-store

Thanks in advance.
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