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Antivirus automaticallpyturned off....

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pinki - Jul 2, 2010 at 09:52 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 3, 2010 at 02:12 PM
Hello,

sometimes when i turn on my computer my antivirus is automatically turned off.i am unable to use my keypad and touchpad and only a usb mouse worka that too after some time not instantly.please help.how can i fix this problem??
i am using eset smart security antivirsus.


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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 3, 2010 at 02:12 PM
Hi,

try this 1

Switch ON your laptop and keep pressing F8 key. If Boot menu appears then

press Esc key and keep pressing F8 key.

Windows Advanced Options will appear-->select "Safe mode"

Then click on Start ---> Run --->type msconfig and click on OK.

Then click on "Startup" tab ---> click on "Disable All" button.

Then click on "Services" tab ----> check the checkbox "Hide All Microsoft Services"

and then click on "Disable All" button ---> then click on OK button.

Restart your computer and check whether the problem exists or not.

Later click on Start ---> Run --->type msconfig and click on OK.

start the startup items and services one by one.
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