Antivirus automaticallpyturned off....

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Hello,

sometimes when i turn on my computer my antivirus is automatically turned off.i am unable to use my keypad and touchpad and only a usb mouse worka that too after some time not instantly.please help.how can i fix this problem??
i am using eset smart security antivirsus.


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Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hi,

try this 1

Switch ON your laptop and keep pressing F8 key. If Boot menu appears then

press Esc key and keep pressing F8 key.

Windows Advanced Options will appear-->select "Safe mode"

Then click on Start ---> Run --->type msconfig and click on OK.

Then click on "Startup" tab ---> click on "Disable All" button.

Then click on "Services" tab ----> check the checkbox "Hide All Microsoft Services"

and then click on "Disable All" button ---> then click on OK button.

Restart your computer and check whether the problem exists or not.

Later click on Start ---> Run --->type msconfig and click on OK.

start the startup items and services one by one.