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The computer that just wont do it

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squeezy - Jul 26, 2010 at 08:47 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 27, 2010 at 02:28 PM
Hello,

ive a new laptop that wont connect to the internet.
the furthest ive been able to get is to work offline but thats just not the same..
there is a desktop and another laptop connected and working fine under the internet i have but i cannot seem to work with this one.
it says it is connected but wont work im stumped!

the computer type is a compaq nc8000
(ugly btw)

1 response

Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 27, 2010 at 02:28 PM
Hello,

First remove the offline option.

Open "Internet Explorer" --> Click on File ---> Click on "Work Offline" option.

If the problem still exits then

1) Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on

"Connections" tab--> Click on LAN settings button. In that window uncheck all

the options, if you notice any option selected--->Click on OK---> Click on OK.

If the problem still exists, go to step 2.

2) Make sure that IP address and DNS server was set to obtain the address

automatically .

Click on start --> run --> type ncpa.cpl and click on OK.

Right click on your LAN icon if you are using wired network or right click on your

wireless network icon ---> Select "Properties" ---> scroll down and double

click on "Internet Protocol[TCP/IP]" . Make sure that

"Obtain IP address automatically" and "Obtain DNS server address automatically"

options are selected.

3) Click on Start --> Run --> type cmd and click on OK. Type this command.

ipconfig /all and press enter.

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses.

4) Check your firewall.
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