Can't play DVD's

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mardavlv Posts 1 Registration date Wednesday February 20, 2013 Status Member Last seen February 20, 2013 - Feb 20, 2013 at 06:44 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Feb 20, 2013 at 08:25 AM
Hello,
My name is Dave and I have a problem with my F drive on my lap top. All was working well with it, I never had any problem with it until 3 weeks ago. It appears to do everything but play DVD's. I have exhausted all my knowledge and am seeking the experts advise. If any one ever had or has this malfunction please help me figure out mine. All suggestions will be greatly appreciated. If more information is required I will be happy to let you know.




Have a blessed day.
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1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Feb 20, 2013 at 08:25 AM
Hello,

Try this 1

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the below

link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck
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