Can't play DVD's

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Wednesday February 20, 2013
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Sunday June 6, 2010
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Hello,
My name is Dave and I have a problem with my F drive on my lap top. All was working well with it, I never had any problem with it until 3 weeks ago. It appears to do everything but play DVD's. I have exhausted all my knowledge and am seeking the experts advise. If any one ever had or has this malfunction please help me figure out mine. All suggestions will be greatly appreciated. If more information is required I will be happy to let you know.




Have a blessed day.

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Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the below

link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck