DVD RW Drive

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Hi, I have a Acer Aspire 5733 (DVD Super Multi DL drive) Laptop. It is still new and under warranty. I don't want to take it back to the store, they will send it away for 2 weeks .... The DVD drive shows on my computer, but not reading any disks. Is there a way I can fix this myself. I went to MS Office site and did a fault finding, they found nothing to fix??!!

Please help, thank you

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6428
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Sunday June 6, 2010
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July 16, 2020

Hello,

Try this 1

Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

Good Luck