DVD/RW will not read anything

Solved
nikkij77 - Updated on Jun 6, 2017 at 03:41 PM
 geoff - Apr 24, 2019 at 03:34 AM
Hello,
my DVD/RW will not read cds, dvds or data discs. I used it regularly for burning both cds and dvds, up until 2days ago when it suddenly decided to stop working for reasons unknown. I have been to device manager which says there is no problems, I have reinstalled to let the pc find it. I am now at a loss please can someone help me.

It is a Samsung Writemaster Dvd/rw TSST Corp SH-W162C
and I am running Winxp
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11 replies

If your DVD shows up in device manager, and reports no problems, but sill doesn't read disks, the problem has a simple 1 minute fix.

The problem is simple. Your transport it jammed, likely due to vibration or some shock to the system that you may not even be aware of. The transport for the laser head moves too far toward the centre of the spindle and gets wedged in just far enough that the transport mechanism can't move it back. Here's what you do...
  • Open the DVD-Rom bay on your laptop.
  • Very carefully remove any dust or debris from the area around the laser head with a cue tip or gentle microfibre cloth, like the type used for cleaning monitors or lenses. BE GENTLE! You scratch that lense you are buying a whole new DVD drive.
  • Once the area is clean, use a small, blunt object like a paperclip or plastic pen tip to gently, but firmly move the transport away from the centre spindle toward the outside. Clean up and more dirt or debris using the method above. If you have anything sticky or gooey, like ciagrette smoke or the like, you can use a mixture of 50% rubbing alcohol and distilled water on the q-tip to help remove junk.
  • Once clean and the transport is moved to the outer limit, place in a dvd and close the tray. next time you boot your computer, the DVD reader will seek the correct centre ring on the DVD, and will then read it properly. The DVD will auto align, and your troubles should be over. If it happens again, you will know what to do.
  • The culprit is a weak transport that can get stuck on smoke, dust, hair, or even get jammed in the centre if the unit takes a shock or too much vibration.


Thankfully, it is a dead simple fix.
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thahk you so much,it is really works
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Thanks for the advice! I cleaned my lens with 70% rubbing alcohol then used the cloth with the alcohol to move the spindle back and forth to remove any extra gunk. My cd player went back to working like it was brand new! Yay!
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This fix it solved my problem!!!!
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Thanh you very much................. mine is working now........
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Many Thanks..it was really helpful...:-)
God bless you.
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