Some files are deleted by kaspersky antivirus so want it back

Closed
Report
Posts
3
Registration date
Friday May 10, 2013
Status
Member
Last seen
May 12, 2013
-
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
-
I think some files are corrupted or deleted by my anti virus.....

Problem: when i login to pc it works normally for 10 mins but after that it frezzzz totally mouse dont move, keybord wont work (it shows power only), no file open like task manager etc.,

my pc is totally hanged after 10 mins so i can do any work in that time so plzzz suggest....

Thnkx for reading......

1 reply

Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

1) First try disabling your "Antivirus" temporary and check if you are able to

use your PC without any issue.

Since you are using the "Kaspersky Antivirus" make sure that you meets its

recommended RAM requirements.

2) If the problem still exists then

Open the cabinet --> Remove the dust --> Carefully remove the heat sink from

the CPU and clean the CPU Fan--> Remove the old thermal compound from the

CPU and from the heat sink --> Apply a little new thermal compound in the middle

of the CPU and place the heat sink back properly.

Make sure that you have removed the dust from the CPU Fan and Heat sink.

3) Click on Start --> Run --> Type cmd and press Enter.

"Command Prompt" will be opened. Now enter the below command.

sfc /scannow --> Press Enter.

Wait for the process to get completed.

Good Luck