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Cd/dvd player notworking

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ar88 Posts 1 Registration date Sunday November 23, 2014 Status Member Last seen November 28, 2014 - Nov 24, 2014 at 08:00 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Nov 27, 2014 at 10:30 PM
Hello,
when i insert the cd to watch video/install software one dialogue box will show that "Burn a Disc" inside that
How do you want to use this disc?
there is two radio buttons
1)like a USB flash drive
2)With a cd/dvd player
if i insert same disc to other pc it will work properly. plzz help


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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Nov 27, 2014 at 10:30 PM
Hello,

Try this 1

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the below

link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck
0

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