Battery plugged-in but not charging. new battery [Solved/Closed]

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Wednesday February 13, 2013
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November 28, 2014
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 Bijah -
hi everyone. my first time on this site so forgive me in advance for any errors.
my problem is that my laptop wont charge but works but it works on a/c it says plugged in but not charging, can anyone help please.

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Wednesday October 8, 2008
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June 15, 2019
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Looks like you have a hardware failure of the charging circuit. You might need to replace the motherboard.

Good Luck
thank you xpcman for your advice I'll update you when I've resolved the problem.
have a nice day.