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Battery plugged-in but not charging. new battery [Solved/Closed]

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Registration date
Wednesday February 13, 2013
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Last seen
November 28, 2014
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 Bijah -
hi everyone. my first time on this site so forgive me in advance for any errors.
my problem is that my laptop wont charge but works but it works on a/c it says plugged in but not charging, can anyone help please.
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Answer 1 / 1
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19674
Registration date
Wednesday October 8, 2008
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Contributor
Last seen
June 15, 2019
 6,375
Looks like you have a hardware failure of the charging circuit. You might need to replace the motherboard.

Good Luck
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thank you xpcman for your advice I'll update you when I've resolved the problem.
have a nice day.
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