Hard disk drive error

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kpromix1 Posts 3 Registration date Sunday February 8, 2015 Status Member Last seen February 9, 2015 - Feb 8, 2015 at 03:59 AM
kpromix1 Posts 3 Registration date Sunday February 8, 2015 Status Member Last seen February 9, 2015 - Feb 9, 2015 at 04:17 PM
Good day Sir, plese my Dell laptop Inspiron N4010 stoped loding to windows and I did a diagnotis test and it gave me this message...ERROR 0142

MSG: Error Code 2000-0142

MSG: Hard Drive 0 - self test unsuccessful. Status: 49

The given error code and message can be used by Dell Technical Support to help diagnose the problem.

Do you want to continue testing?

I tried to reapair it cos I use windows 7 it was not possible because it could nt see the HDD I guess. Pls help me, what do I do to recover by HDD and my data. How do I repair the HDD.

Waiting for your swift reply,Thank you
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3 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
Feb 8, 2015 at 12:52 PM
You probably need a new hard disk . If you order one from Dell it will contain a new copy of Windows. I suggest you contact them.

As a home user you do not have the tools needed for data recovery if the drive is NOT seen by Windows. Some people have reported that Linux will sometimes have the ability to read some files in cases like this. This would require access to a Linux desktop machine and advanced Linux knowledge.

Good Luck
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kpromix1 Posts 3 Registration date Sunday February 8, 2015 Status Member Last seen February 9, 2015
Feb 8, 2015 at 06:02 PM
Thanks for your responce but does it mean the HDD can't be repaired again? Is there no desperate measures that I can take? Please help
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Feb 9, 2015 at 03:17 AM
Hi there,

Unfortunately, what xpcman says may be true. The drive seems to have failed. If you have warranty, I recommend you to contact the reseller. If you have valuable information, you could remove the drive and attach it to another PC. Check if it is visible there. Linux Live CD may give you enough access to copy your data. It is worth the try.

Hope this helps.
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kpromix1 Posts 3 Registration date Sunday February 8, 2015 Status Member Last seen February 9, 2015
Feb 9, 2015 at 04:17 PM
Ok...thanks a lot. I appreciate.
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