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Some keys not working

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Snowbunny - Aug 27, 2015 at 10:43 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 30, 2015 at 01:47 PM
Hello,

I can not log in because the r key does not work nor does the y, 3, and 5 keys. It just started and I can not use my computer until I can log in. I took off the r key, cleaned under it but it still does not work. Any suggestions?

2 replies

Answer 1 / 2
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,835
Aug 28, 2015 at 01:07 PM
You can always use an external USB keyboard until you can install a replacement internal keyboard.\

Good luck
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Snowbunny
Aug 30, 2015 at 08:48 AM
Is installing a new key board something I can do or do I have to send it back to the Toshiba? How difficult is it? Does anyone have directions on how to do it?
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xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,835 > Snowbunny
Aug 30, 2015 at 01:47 PM
Probably not something you can do if you have never dissembled a laptop.

Each laptop model has a different procedure. I suggest you download the Maint Instructions from the manufacturer.
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Answer 2 / 2
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 107
Aug 30, 2015 at 11:22 AM
try hitting the shift button 5 times real quick and see if your sticky key setting is on. turn off if it is.
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