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Some keys not working

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Snowbunny - 27 Aug 2015 à 22:43
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 30 Aug 2015 à 13:47
Hello,

I can not log in because the r key does not work nor does the y, 3, and 5 keys. It just started and I can not use my computer until I can log in. I took off the r key, cleaned under it but it still does not work. Any suggestions?

2 responses

Réponse 1 / 2
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
28 Aug 2015 à 13:07
You can always use an external USB keyboard until you can install a replacement internal keyboard.\

Good luck
Snowbunny
30 Aug 2015 à 08:48
Is installing a new key board something I can do or do I have to send it back to the Toshiba? How difficult is it? Does anyone have directions on how to do it?
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824 > Snowbunny
30 Aug 2015 à 13:47
Probably not something you can do if you have never dissembled a laptop.

Each laptop model has a different procedure. I suggest you download the Maint Instructions from the manufacturer.
Réponse 2 / 2
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
30 Aug 2015 à 11:22
try hitting the shift button 5 times real quick and see if your sticky key setting is on. turn off if it is.