Some keys not working

Closed
Snowbunny - Aug 27, 2015 at 10:43 PM
xpcman
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
- Aug 30, 2015 at 01:47 PM
Hello,

I can not log in because the r key does not work nor does the y, 3, and 5 keys. It just started and I can not use my computer until I can log in. I took off the r key, cleaned under it but it still does not work. Any suggestions?

2 replies

xpcman
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,968
Aug 28, 2015 at 01:07 PM
You can always use an external USB keyboard until you can install a replacement internal keyboard.\

Good luck
0
Is installing a new key board something I can do or do I have to send it back to the Toshiba? How difficult is it? Does anyone have directions on how to do it?
0
xpcman
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,968 > Snowbunny
Aug 30, 2015 at 01:47 PM
Probably not something you can do if you have never dissembled a laptop.

Each laptop model has a different procedure. I suggest you download the Maint Instructions from the manufacturer.
0
EdoubleU
Posts
109
Registration date
Friday August 28, 2015
Status
Contributor
Last seen
November 3, 2015
106
Aug 30, 2015 at 11:22 AM
try hitting the shift button 5 times real quick and see if your sticky key setting is on. turn off if it is.
0