Help with ethernet cable

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I just bought a longer ethernet cable. When I plug it in the modem shows internet not working. When I use the shorter cable the Internet works. So is there something else I need to do or is the new ethernet cable just not working with the modem.thanks for any help

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Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,924
What is the cable plugged into? Is it a cable between the modem and a router? If so, you may need a "crossover" cable rather than the standard patch cable.

You may just have a bad cable also.

Good luck