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Computer constantly types the number 6

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Aceton - Apr 8, 2016 at 12:11 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 9, 2016 at 02:29 PM
Hello,
I'm working on a HP 15-109wm for a friend and I could really use some help. Immediately after turning on the computer it starts to display repeated 6's over and over again in the search boxes making it impossible to go anywhere. I have tried uninstalling or disabling the keyboard yet have had no luck. looking for suggestion to resolve this problem.


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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Apr 8, 2016 at 12:43 PM
Replacement of the keyboard is your only option.

Good Luck
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Aceton01 Posts 3 Registration date Friday April 8, 2016 Status Member Last seen April 9, 2016
Apr 9, 2016 at 10:49 AM
Thanks for the feedback. I wasn't able to replace the keyboard, however I did manually disconnect it from the motherboard which resolved the problem. I set the computer up with on screen keyboard, it is working fine now.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825 > Aceton01 Posts 3 Registration date Friday April 8, 2016 Status Member Last seen April 9, 2016
Apr 9, 2016 at 02:29 PM
You might be able to use an external USB keyboard.
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