Galaxy 5s don't know the password [Closed]

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Hello, I bought a galaxy 5s but it has the previous owners samsung account linked to it. The issue is that I don't know the password to be able to remove the account how can I go about doing this?



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Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
10,517
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator

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