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Keys not working

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priya - Aug 15, 2016 at 12:57 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 15, 2016 at 12:38 PM
Hello,

My 1 year old laptop does not work well. Like some do not work (E,F,J,N,O,R,Right arrow key,5). Before 3 days windows 10 started for update automatically. Then 3 keys stopped working. Next day 5 keys. And today 8 keys does not work. And windows update also stopped. Please help me. It's very urgent.

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Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Aug 15, 2016 at 12:38 PM
did you test using an external USB keyboard?

I suspect you will need to replace the internal keyboard.
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