Dell aspiron 15 3558 direct switched off getting problem

Closed
vishala - 1 Sep 2016 à 12:17
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 2 Sep 2016 à 11:28
Hello,
I unexpectedly switched off my laptop dell aspiron 15 3558 .after switched on only it showing blank screen .please help me what to do?


Related:

1 response

KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
2 Sep 2016 à 11:28
Hey there vishala,

What operating system does the laptop have? Does the screen show the cursor or not?
Firstly, take out the battery and unplug the charger. Then, press the power button and hold it for about a minute in order the electricity to discharge. After that, plug the battery and power cord back in and try to boot the lappy. Tell me what happens.

Hope this helps.