Dell aspiron 15 3558 direct switched off getting problem

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vishala - Sep 1, 2016 at 12:17 PM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Sep 2, 2016 at 11:28 AM
Hello,
I unexpectedly switched off my laptop dell aspiron 15 3558 .after switched on only it showing blank screen .please help me what to do?


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KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 121
Sep 2, 2016 at 11:28 AM
Hey there vishala,

What operating system does the laptop have? Does the screen show the cursor or not?
Firstly, take out the battery and unplug the charger. Then, press the power button and hold it for about a minute in order the electricity to discharge. After that, plug the battery and power cord back in and try to boot the lappy. Tell me what happens.

Hope this helps.
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