Pc wont get past dell startup screen

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help - Nov 9, 2016 at 08:35 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 13, 2016 at 02:06 PM
Hello, I am currently having a pproblem with my PC startup. So I reset my PC (cleared data) and while in the process I had gotten a message saying reset failed. It then reset my PC and the dell support assist had been repeatedly cycling through the dell startup and the dell support assist. Help I really want to go on my PC.



1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Nov 13, 2016 at 02:06 PM
A damaged hard disk might cause this type problem. I suggest you contact Dell and see if they can sell you a preprogrammed replacement hard disk.

Good Luck
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