Password recovery

Closed
drappeauxnatasha Posts 2 Registration date Monday November 14, 2016 Status Member Last seen November 14, 2016 - Nov 14, 2016 at 06:02 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 14, 2016 at 04:22 PM
I can't remember my password,and my phone number has changed. HELP please

2 responses

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 14, 2016 at 04:22 PM
You will never be able to recover it through another account.

Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 14, 2016 at 06:04 AM
Hello
When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?
drappeauxnatasha Posts 2 Registration date Monday November 14, 2016 Status Member Last seen November 14, 2016
Nov 14, 2016 at 06:14 AM
I think so, but I'm not sure. And when I try to recover it through another account it says it still can't verify my identity. Im so frustrated, I wish I had never opened the account with Google.