HP Notebook PC forgot my password

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Sunday February 26, 2017
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Hi, I forgot my password on my HP Notebook PC. Someone said to put it back to factory setting. But I don't know how to do that. He said when I first turn on the comp to press F5 or F6 or F10, he really didn't know which one.. I only use the comp to watch movies, so it is not set up for internet or have anti virus on it.

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47368
Registration date
Monday February 1, 2010
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Moderator
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September 1, 2021
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Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

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