Lenco xemio-657 fully charged not turning on

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Hello,
does anyone know why I can't turn on my lenco xemio-657 when it's fully charged? I've having this problem for a week now and wonder if anyone can help me with this


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Wednesday May 3, 2017
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May 3, 2017

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If you can remove the battery, remove the battery and hold down the power button for 45 seconds. Give that a try.