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Printer is not "picking up" scanner

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Wednesday May 31, 2017
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June 12, 2017
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Hello,

My H P Deskjet 2050 J510 printer works perfectly, but I am not able to scan any documents any longer. When I press the scanner icon I get the following flag: The H P Deskjet 2050 J510 series was not found.

Any advice please?

Kind Regards
Steve

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Answer 1 / 2
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Monday February 1, 2010
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September 1, 2021
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Hi Steve

Try reinstalling the driver.

Good luck
Answer 2 / 2
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3
Registration date
Wednesday May 31, 2017
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Member
Last seen
June 12, 2017
It may be due to driver settings error. Uninstall your printer driver and dowload latest driver from hp. Install and try scanning .
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