Printer is not "picking up" scanner

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Wednesday May 31, 2017
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June 12, 2017
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Hello,

My H P Deskjet 2050 J510 printer works perfectly, but I am not able to scan any documents any longer. When I press the scanner icon I get the following flag: The H P Deskjet 2050 J510 series was not found.

Any advice please?

Kind Regards
Steve

2 replies

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Monday February 1, 2010
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Hi Steve

Try reinstalling the driver.

Good luck
Posts
3
Registration date
Wednesday May 31, 2017
Status
Member
Last seen
June 12, 2017

It may be due to driver settings error. Uninstall your printer driver and dowload latest driver from hp. Install and try scanning .