Outlook 2003 error - sku011.cab

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flybuy Posts 4 Registration date Tuesday June 27, 2017 Status Member Last seen June 28, 2017 - Jun 27, 2017 at 04:00 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 28, 2017 at 05:55 PM
This error has just surfaced causing Outlook not to load properly. Been running Outlook successfully for years. (Suspect cause might be a security update).

I have tried the common fix solution in regedit but I have no 'CD Cache' option to change value, just Default, Path, Priority. (https://ccm.net/faq/4101-sku011-cab-missing

OS is Win 10 64 bit upgraded from Win 7 a year ago. No original install disc, of course.

Suggestions?
Related:

5 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Jun 27, 2017 at 05:12 PM
Hello Flybuy

Try this:

Click on window button and on run. Type Regedit + OK
Find HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery
You will see a 90000409-6000-11D3-8CFE-0150048383C9
Select it
On the right pane, click right on CDCache.
Set the value to 0.

Close regedit
Restart you machine

The above should work
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flybuy Posts 4 Registration date Tuesday June 27, 2017 Status Member Last seen June 28, 2017
Jun 27, 2017 at 08:01 PM
Okay, so I followed those instructions and now Outlook has the message that it's missing installation package pro11.msi
Note also that MS Office 2010 Picture Manager has the same issue.

Is there a fix for this now?
Thanks
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