Outlook 2003 error - sku011.cab [Closed]

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- Jun 28, 2017 at 05:55 PM
This error has just surfaced causing Outlook not to load properly. Been running Outlook successfully for years. (Suspect cause might be a security update).

I have tried the common fix solution in regedit but I have no 'CD Cache' option to change value, just Default, Path, Priority. (http://ccm.net/faq/4101-sku011-cab-missing)

OS is Win 10 64 bit upgraded from Win 7 a year ago. No original install disc, of course.

Suggestions?
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Hello Flybuy

Try this:

Click on window button and on run. Type Regedit + OK
Find HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery
You will see a 90000409-6000-11D3-8CFE-0150048383C9
Select it
On the right pane, click right on CDCache.
Set the value to 0.

Close regedit
Restart you machine

The above should work
flybuy
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Okay, so I followed those instructions and now Outlook has the message that it's missing installation package pro11.msi
Note also that MS Office 2010 Picture Manager has the same issue.

Is there a fix for this now?
Thanks
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I believe there might be.

Since your MS Office 2010 Picture Manager is affected by the registry change, I suggest you undo the change before anything else.

Since the problem occurred after an update, which sometimes happens

here is the Microsoft faq:

https://support.microsoft.com/en-us/help/896866/when-you-try-to-start-a-microsoft-office-2003-program-for-the-first-ti

Good luck
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I used the Repair function in Picture Manager and the app seems to work fine now.
As for Outlook, I removed the 2 recent installed updates for Outlook 2003. I then used the Office 2010 to do a Repair as per the MS faq. Problem missing sku011.cab still persists with regedit value set to 2 and value set to 0 switches to missing the PRO11.MSI.
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This is a sticky wicket. I looked all over for a solution for you. Someone else on our CCM French forum solved the issue but the links where to get sku011.cab are now obsolete.

I will try to contact the problem solver who resides in France and get back to you when I get an answer.

P.S. Are bilingual, English and French?
flybuy
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Thank you Ambucias for going above and beyond on this. Please don't spend too much time on this. I still have the web-based email client to use. It's just that I've used Outlook and Outlook Express for the last 30 years and hate to have to part with it. I'll let you know if my tinkering fixes the issue. I'm wondering if Windows 10 updates has anything to do with it due to the issue rising back in XP times? Also, mid-June multiple Win updates may be the trigger.
Je ne parle pas francais.
Merci
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You are totally welcome, it's really nice to people like you on this forum.

I went back to contact the member who had provided a solution but he has not showed since November 2015, all of his ftp link to download the file no longer work.

Outlook Express, By George! You are showing your age. You have a point in common with a friend in Alberta.

As I mentioned to you before, the update is certainly a cause especially that MS no longer supports XP.

Outlook is a very nice programme which I use daily rather than web-based, it's more secured.

If you upgrade to MS Office, cheaper than buying the entire suite, you are home free. All of your files will be save and saved.

Come on, jump into the modern world !