Forgot password and changed number

Jose lulo - Sep 4, 2017 at 04:59 AM - Latest reply: Ambucias 51710 Posts Monday February 1, 2010Registration dateModeratorStatus May 21, 2018 Last seen
- Sep 4, 2017 at 05:00 AM
Hello, my name is jose lulo and I cannot access my yahoo mail my email address is ***@***
But I forgot my password and I changed my number cuz I lost my phone



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Ambucias 51710 Posts Monday February 1, 2010Registration dateModeratorStatus May 21, 2018 Last seen - Sep 4, 2017 at 05:00 AM
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Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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