Some one hacked my account

Closed
Sandra Ruth - 20 Dec 2017 à 19:45
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 21 Dec 2017 à 06:20
Hello, my name is Sandra Ruth someone change my recovery email to someone I don't know.Try to change password can't remember the new one .Please help me retrieve it.



1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
21 Dec 2017 à 06:20
Before we can help you tell us:

How were you able to determine that your account was hacked and that the recovery information was changed?

When is the last time you successfully accessed your account?

When you can’t access your account it does not necessarily mean that it was hacked.