Rootkit, worm or spyware
Solved/Closed
Sam
-
Updated on Mar 9, 2018 at 05:00 AM
Sammy1311 Posts 29 Registration date Thursday March 8, 2018 Status Member Last seen March 9, 2018 - Mar 9, 2018 at 06:36 PM
Sammy1311 Posts 29 Registration date Thursday March 8, 2018 Status Member Last seen March 9, 2018 - Mar 9, 2018 at 06:36 PM
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3 responses
Ambucias
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Mar 8, 2018 at 04:22 PM
Mar 8, 2018 at 04:22 PM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.
1. Open this link and download ZHPDiag :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7, 8 and 10 users, click right to ensure you run with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5 Click on scan
Wait for the tool to finished (maybe a long time)
6. Close ZHPDiag.
7. To transmit the report, click on this link :
http://www.tinyupload.com/index.php
8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from tinyupload and paste it here in your reply.
Ambucias
CCM Moderator and Virus/Security Contributor
1. Open this link and download ZHPDiag :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7, 8 and 10 users, click right to ensure you run with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5 Click on scan
Wait for the tool to finished (maybe a long time)
6. Close ZHPDiag.
7. To transmit the report, click on this link :
http://www.tinyupload.com/index.php
8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from tinyupload and paste it here in your reply.
Ambucias
CCM Moderator and Virus/Security Contributor
Sammy1311
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Mar 8, 2018 at 04:28 PM
Mar 8, 2018 at 04:28 PM
Thank you very much, I will do so immediately.
Sammy1311
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Mar 8, 2018 at 04:47 PM
Mar 8, 2018 at 04:47 PM
Sammy1311
Posts
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Mar 8, 2018 at 04:48 PM
Mar 8, 2018 at 04:48 PM
Nicolas I wasn't sure if you wanted me to upload the zhp file itself, after the download, but I did. The link is above.
Ambucias
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Sammy1311
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Mar 8, 2018 at 04:48 PM
Mar 8, 2018 at 04:48 PM
You uploaded the ZHP Diag exe file. The C:\desktop\zhpdiag.txt is required.
Sammy1311
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Mar 8, 2018 at 04:51 PM
Mar 8, 2018 at 04:51 PM
Ah ok, I will redo it immediately
Ambucias
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Mar 9, 2018 at 04:55 PM
Mar 9, 2018 at 04:55 PM
Hi Sammy
You computer has a lot of orphan and temporary files as well as one useless application file but is free of any malware.
I suggest you download, install and run CCleaner, a free and efficient tool. I use it once a week.
https://ccm.net/downloads/security-and-maintenance/4555-ccleaner/
It will delete all useless temporary files.
Also, with the same tool, click on the gear wheel and clean the registry.
Let me know should you have further problem
Have fun
P.S. Most the temporary files are Chrome files.
You computer has a lot of orphan and temporary files as well as one useless application file but is free of any malware.
I suggest you download, install and run CCleaner, a free and efficient tool. I use it once a week.
https://ccm.net/downloads/security-and-maintenance/4555-ccleaner/
It will delete all useless temporary files.
Also, with the same tool, click on the gear wheel and clean the registry.
Let me know should you have further problem
Have fun
P.S. Most the temporary files are Chrome files.
Sammy1311
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Mar 9, 2018 at 06:11 PM
Mar 9, 2018 at 06:11 PM
Ok thank you Ambucias
Ambucias
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Sammy1311
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Mar 9, 2018 at 06:21 PM
Mar 9, 2018 at 06:21 PM
You are totally welcome. The pleasure is all mine and I won't share it with anybody else.
You are a very nice person.
You are a very nice person.
Sammy1311
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Mar 9, 2018 at 06:36 PM
Mar 9, 2018 at 06:36 PM
You too are also a very good person.
Mar 8, 2018 at 02:04 PM
Mar 8, 2018 at 04:24 PM
Mar 8, 2018 at 05:04 PM