Hi. My PC is running very slow lately and I can't do pretty much anything on it. Browsers are opening after about 5 minutes and when trying to type something, the letters are showing very late. Then it just blocks.. It is frustrating. I can't open anything from pictures, local drivers because they just freeze. I stay to mention that I downloaded few games lately from internet, and I am thinking that maybe I got some viruses.. Any solutions?
Yes Elana, you are correct. In my view your computer has been contaminated by viruses.
To help you, I must identify the viruses and their location.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.
1. Open this link and download ZHPDiag :
http://www.nicolascoolman.fr/download/zhpdiag/ (Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7, 8 and 10 users, click right to ensure you run with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5 Click on scan
Wait for the tool to finished (maybe a long time)