Facebook disabled reviewing additional documents

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Hello,
When I was log in to my account I was seeing a problem saying unfortunately you won't be able to access your account while we're reviewing this additional documents we appreciate your patience and we will get back you as soon as.
And I'm waiting from last 3 to 4 months to get my account back but nothing happen I tried everything to re open but nothing happen.
Please help me to re open my account
Thank you

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3 replies

Posts
50333
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
0
Thank you
Facebook wishes to verify your identity. Have you submitted to Facebook the document that Facebook has requested from you? You will not be able to recover your account until you do. Check your email or sms Facebook sent you a message.
Ambucias
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50333
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Monday February 1, 2010
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November 22, 2018
> Zoomsheteli
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15
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Saturday May 19, 2018
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May 22, 2018
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You should have submitted an official government id.
Zoomsheteli
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15
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Saturday May 19, 2018
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May 22, 2018
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Now what should I do now??
Ambucias
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50333
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> Zoomsheteli
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15
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Saturday May 19, 2018
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May 22, 2018
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Submit the document!
Zoomsheteli
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15
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Saturday May 19, 2018
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May 22, 2018
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Where to submit ??
Zoomsheteli
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15
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Saturday May 19, 2018
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May 22, 2018
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Because I didn't seen any submitting link with that
Respond to Ambucias
Posts
50333
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Monday February 1, 2010
Last seen
November 22, 2018
Ambucias
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50333
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Monday February 1, 2010
Last seen
November 22, 2018
> Zoomsheteli
Posts
15
Registration date
Saturday May 19, 2018
Last seen
May 22, 2018
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You wrote: "I use to open my account is not disable" That is not a problem.
Zoomsheteli
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15
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Saturday May 19, 2018
Last seen
May 22, 2018
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See this happen
Zoomsheteli
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15
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Saturday May 19, 2018
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May 22, 2018
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Now tell me what to do with that?
Ambucias
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50333
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Monday February 1, 2010
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November 22, 2018
> Zoomsheteli
Posts
15
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Saturday May 19, 2018
Last seen
May 22, 2018
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Okay, now please

1.verify and tell me if your profile page is presently online for everyone to see. You do not need to login.
Zoomsheteli
Posts
15
Registration date
Saturday May 19, 2018
Last seen
May 22, 2018
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No my profile is not online for anyone. I use my friend account to see my profile but I didn't find
Respond to Ambucias
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50333
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Monday February 1, 2010
Last seen
November 22, 2018
0
Thank you
I have bad news! If your account is not online for everyone to see, it's been deleted, that why your email address does not correspond to a disabled account.

You have been trying to access your account for 3 or 4 months but did not submit the document, hence we can only conclude that Facebook judged your account to be obsolete and deleted it from the server. Deleted accounts cannot be recovered.

I suggest you create a new account.

Good luck and farewell.
Zoomsheteli
Posts
15
Registration date
Saturday May 19, 2018
Last seen
May 22, 2018
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What how can facebook can deleted my account.. And if its happen then why in my email I got a notification from my facebook account?? Where I can see everyones posting, tagging updating and all but I cannot comment them?
Ambucias
Posts
50333
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
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You told me that you cannot find your profile online, so what else could have happened to your account?

You should have submitted the document Facebook requested from you four months ago. Facebook sent you a notification at that time.

What notifications are you getting from Facebook.

If you can't see your profile online I can no longer help you.
Respond to Ambucias