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Facebook disabled reviewing additional documents

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Romiessignatures - 19 Aug 2018 à 02:56
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 25 Aug 2018 à 16:55
Hello i tried to change my name on facebook so it sent me to confirm my name and send some id which i did ever since ive not been able to access my acct each time i try to log in its say thanks for submitting your document we would contact you if we need additional information with a logout box and i cant even view my homepage,profile or anything else on facebook pls help

2 responses

Réponse 1 / 2
Dayshunds14 Posts 35 Registration date Thursday 16 August 2018 Status Member Last seen 12 September 2019 1
19 Aug 2018 à 06:14
The problem might be that your new name doesn't match your ID. When you log in, what options pop up? Does it have a contact facebook option?
romiessignature
25 Aug 2018 à 15:59
this is what pops up We'll take a look at the documents you submitted and get back to you. If we need more help with confirming your name, we'll contact you for additional documentation then logout box
Réponse 2 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 Aug 2018 à 16:55
Facebook wishes to verify your identity. Have you submitted to Facebook the document that Facebook has requested from you? You will not be able to recover your account until you do. Check your email or sms Facebook sent you a message.

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