Cannot retrieve password

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Khohmann69 Posts 1 Registration date Tuesday January 15, 2019 Status Member Last seen January 15, 2019 - Jan 15, 2019 at 08:24 PM
Ratnendra Ashok Posts 598 Registration date Wednesday November 28, 2018 Status Member Last seen June 4, 2020   - Jan 16, 2019 at 04:11 AM
I'm in serious need of help retrieving my password for a Gmail account I have had for years. I no longer have the phone nor the phone number attached. The recover email is also a problem. I have the original email address attached. Please help

1 response

Ratnendra Ashok Posts 598 Registration date Wednesday November 28, 2018 Status Member Last seen June 4, 2020   4,418
Updated on Jan 16, 2019 at 04:13 AM
Hi,

To retrieve your password, you have to prove your identity. Unfortunately, if you do not have access to any of these two - alternate email address or the registered phone number, you will not be able to prove your identity and account cannot be recovered.

Please revert in case of any query! 
Thanks 
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