Cannot retrieve password [Closed]

Report
Posts
1
Registration date
Tuesday January 15, 2019
Status
Member
Last seen
January 15, 2019
-
Posts
610
Registration date
Wednesday November 28, 2018
Status
Administrator
Last seen
June 4, 2020
-
I'm in serious need of help retrieving my password for a Gmail account I have had for years. I no longer have the phone nor the phone number attached. The recover email is also a problem. I have the original email address attached. Please help

1 reply

Posts
610
Registration date
Wednesday November 28, 2018
Status
Administrator
Last seen
June 4, 2020
3,675
Hi,

To retrieve your password, you have to prove your identity. Unfortunately, if you do not have access to any of these two - alternate email address or the registered phone number, you will not be able to prove your identity and account cannot be recovered.

Please revert in case of any query! 
Thanks 
1
Thank you
Ratnendra Ashok

Community Manager - CCM.net