Not able to log in

Closed
navin - Mar 22, 2019 at 03:53 AM
sarabjot Posts 3 Registration date Saturday March 23, 2019 Status Member Last seen March 26, 2019 - Mar 23, 2019 at 06:56 AM
Hello,
i am not able to logged in to my account as i have changed my phone number and also i am not able to access my recovery email


System Configuration: Windows / Chrome 72.0.3626.121

2 responses

HelpiOS Posts 14556 Registration date Friday October 30, 2015 Status Moderator Last seen December 13, 2024 1,873
Mar 22, 2019 at 05:49 AM
Hi,

If you do not have access to your recovery methods, it will be impossible to recover your account.

Sorry.
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sarabjot Posts 3 Registration date Saturday March 23, 2019 Status Member Last seen March 26, 2019 2
Mar 23, 2019 at 06:56 AM
Hi,
Go to the Sign-in Helper.
1. Enter your mobile phone number or alternate email address.
2. Click Continue.
3. Click Yes, send me an Account Key.
4. Enter the verification code in the field provided.
5. Click Verify.
6. Click Continue.
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